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Finding related emails of an SR in SAP CRM

Mar 01, 2017 at 06:36 AM


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Hi experts,

My requirement is simple. But I am unable to find a right table for this. I have to find all the emails related to a Service request. Can anybody help me by any FM or table by which I can get the work item Ids?. I tried tablesCRMD_ERMS_E21O and CRMD_ERMS_HEADER. However, not for all the SRs have the entry in these tables.



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