Hi all,
I've noticed that for some contacts in C4C, that their status is 'In Preparation'. When in this state, they cannot be added to accounts, etc.
What is the meaning of 'In Preparation' and more importantly how do they get in this state AND how do we prevent them from going to this state?
Now we have to go through each one and set as 'Active', which is a bit annoying.
Thanks in advance.