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SM 7.2 SP4: there is no text area in mailform

Feb 28, 2017 at 07:42 PM

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Hello experts!

I configure SM 7.2 Incident Management. I can't understand why the text area was gone in mailform.

Screen 1 (error):

1.png

I assume that it has occurred after activation of business functions in Tcode SFW5. Now I can't deactivate them back.

Screen 2:

2.png

Help me please to return back to correct view of a maiform.

Screen 3:

3.png

Thanks for help!

1.png (88.4 kB)
2.png (190.8 kB)
3.png (75.7 kB)
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3 Answers

Dmitry Zakharenkov Mar 10, 2017 at 01:18 PM
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How can I deactivate these business functions in Tcode SFW5?

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How can I diactivate the business functions in Tcode SFW5?

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Never deactivate once you mark them active.

-Yogesh

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Dmitry Zakharenkov Mar 17, 2017 at 09:18 PM
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This business functions UI_FRW_RTE has problem.

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Dmitry Zakharenkov Mar 17, 2017 at 09:42 PM
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Solution of problem to activate service BSP_CRM_RTEMCE


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