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SAP BOXI 4.1 : Cmc --> "Users and Groups" --> Error HTTP Status 500

Dear All,

on Cmc when I select "Users and Groups" I get the error :

HTTP Status 500 - org.apache.jasper.JasperException: java.lang.ClassCastException: Cannot cast class com.crystaldecisions.sdk.occa.infostore.internal.InfoObject to interface com.businessobjects.sdk.plugin.desktop.admintool.IAdminTool

This error is raised when SAP BOE Platform call list.jsp stored on :

SAP BO Installation\tomcat\webapps\BOE\WEB-INF\eclipse\plugins\webpath.CmcApp\web\Kind\User\

Any idea in order to solve this issue ?

Best regards,

MJ

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2 Answers

  • Jul 17, 2017 at 06:40 PM

    Did it ever worked ?
    If it never worked - run repair of your installation, if it did work and not working anymore - what has changed ?

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  • Jul 26, 2017 at 03:26 PM

    Dear Denis,

    the repair of my installation unfortunately doesn't work. I have re-installed SAP BOXI.

    Best Regards,

    MJ

    :)

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