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Email Synchronization from Lotus Notes to SAP C4C

Feb 28, 2017 at 04:29 PM

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Hello,

We have recently integrated SAP C4C with Lotus Notes and are able to see contacts, appointments, and tasks. However, we are not able to synchronize emails from Lotus Notes to the C4C tool. I can't find any information in the guide on this topic. What steps should I take to ensure emails sent from Lotus Notes can be synchronized to C4C and show up in the customer information?

Thanks!

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