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CrystalImageHandler.aspx 404

Feb 28, 2017 at 02:05 PM


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Former Member


I am having a problem with the CrystalReportViewer web-forms control since upgrading the Crystal Run-time past version 13.0.17.

To give you some background information we have always had to create a virtual directory that points to the "C:\inetpub\wwwroot\aspnet_client\system_web\4_0_30319\crystalreportviewers13" folder in order for CrystalReportViewer to locate its JavaScript files.

This has always worked fine in the past, and continues to work fine for the JavaScript files but no longer seems to work for embedded images in the report.

All embedded images 404 and are displayed as the image not found icon. The address the report viewer is looking for is always along these lines: "http://localhost:49319/K3.Reports.Web/CrystalImageHandler.aspx?dynamicimage=[imagename].png"

So my question is, is there something new we have to be aware of in Support Packs 18 and above? Or is this simply a bug. I have tried downloading the SDK for version 13.0.19 and recompiling the application but it seems to have no affect.


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Best Answer
Don Williams
Mar 13, 2017 at 04:40 PM

Hi Max,

In that folder if there are any other files with extensions other than .js fiiles delete them.


They are a left over from BOE 3.1 and should not be installed with CR for VS but DEV doesn't know if there are any dependencies on then so they left them there.

Same for the IISExpress folder.


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