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Feb 27, 2017 at 10:04 PM

How to close out very old PO that has tax error on deleted/completed lines

91 Views Last edit Oct 12, 2017 at 10:05 PM 2 rev

We have a PO that is from 2005 and invoices on some of the line in 2005 through 2016. We need to close out this PO so no more invoices can be posted against it. When we try to lock it, or delete it we get a tax error: External tax system. We cannot change the tax jurisdiction on the invoice tab since invoices have been posted against it. Any suggestion on how to close out this entire PO or mark the entire PO complete?

We have tried clearing out the tax jurisdiction on the delivery address. Cannot change it on the Invoice tab. Tried clicking Delivery Complete indicator, tried clicking trash can on the line. Tried going a GR to match IRs, tried changing PO qty. There are about 210 lines on the PO.