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Refresh on Open issue in Webi Rich Client

Feb 27, 2017 at 06:59 AM

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Former Member

Hi Folks,

I have a strange issue. I have two users. Reports which User1 developed or not refreshing on open for User1 and also for User2. This is happening in WRC. In Launch Pad same reports are refreshing for both. User1 saved the report with Refresh in Open option check.

"Check the "Disable Automatic Refresh on Open for all Documents option is uncheck.

Thanks in Advance.

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3 Answers

Jyothirmayee A Feb 27, 2017 at 06:29 PM
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Hi,

Did you check the options in CMC?.

CMC -> Applications -> Web Intelligence.-> Right Click -> Properties

Also check the security of the user group if they have access to refresh on open rights.

Thanks,

Jothi

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Former Member

Hi Jyothirmayee,

Thanks for your quick response. In CMC -> Applications -> Web Intelligence.-> Right Click -> Properties I can only find "Disable Automatic Refresh on Open for all Documents" option which is unchecked. Apart from it i did not find any option in CMC for Refresh on Open. Can you please guide at which location is the option available.

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Jyothirmayee A Feb 28, 2017 at 03:18 PM
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Hi,

Did you check the security of the User group too?.

Just wanted to understand... User 1 has created a report and checked "Refresh on Open" , Saved to the public folders or sent to User 2.

When User 2 tries to open the same report, it is refreshing upon opening.. is this correct?.

Thanks,

Jothi

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Former Member Mar 07, 2017 at 09:08 AM
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Hello Shesidhe,

Could you please check that while saving the reports to Public folder the User who develops the report Saves the Report by selecting the option "Save for all Users" under "Advanced"

Also you might need to check if there is any user security for the reports.

Thanks,

Deepak


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