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Sep 19, 2023 at 10:27 PM

Unable to create Copy of Custom Template in Solution Manager 7.1 to transfer to 7.2

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Hi All,

I am trying to get the monitoring templates from Solution Manager 7.1 to Solution Manager 7.2. I got to "MAI_TOOLS" and then go to "Template Maintenance", go the custom template, and the "Copy Custom Template" selection is grayed out, as is the create.

When I try to use the transport method for custom templates, it only shows 3 but there around 30.

The Solman 7.1 is old and when trying to access different screens, you get just a spinning wheel and this after disabling all alerts, framework, and monitoring. I can't get to the SOLMAN_SETUP--> Template section.

Is there a way to consistently export these templates via ABAP program, etc.? I was going to make a copy of the templates and then save in a transport, but that's grayed out. The system client is open, and so is SE06.

The system role is Production, and I can't change it as the wheel spins.

The same issue happens in the old Dev system as well. The role is development there.

It's not auths as I was given SAP_ALL. Thanks.

Any help is appreciated!