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Technical monitoring false alerts on System availablilty


I have been getting false alerts in the technical monitoring on system availability during a particular time as below. But the system is up and available.

1) Cannot connect to service sapstartsrv

2) RFC Ping failed

3) [RC=600] URL http://hostname:8083 /sap/public/ping called unsuccessfully

How to disable these alerts and time wise.

I would appreciate your inputs..

Thanks in advance

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1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Feb 27, 2017 at 07:11 AM

    Hi Daniel,

    Please read the sap note

    Also check if below parameters are present in Satellite system connecting solution manager

    service/protectedwebmethods = DEFAULT


    where <diaguser> is the user under which you are running your diagnostics agent. Usually this is smdadm/daaadm/diaadm. Then restart your sapstartsrv.



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