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Technical monitoring false alerts on System availablilty

Hi,

I have been getting false alerts in the technical monitoring on system availability during a particular time as below. But the system is up and available.

1) Cannot connect to service sapstartsrv

2) RFC Ping failed

3) [RC=600] URL http://hostname:8083 /sap/public/ping called unsuccessfully

How to disable these alerts and time wise.

I would appreciate your inputs..

Thanks in advance

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1 Answer

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    Former Member
    Feb 27, 2017 at 07:11 AM

    Hi Daniel,

    Please read the sap note

    https://launchpad.support.sap.com/#/notes/0002231581

    Also check if below parameters are present in Satellite system connecting solution manager

    service/protectedwebmethods = DEFAULT

    service/admin_users=<diaguser>

    where <diaguser> is the user under which you are running your diagnostics agent. Usually this is smdadm/daaadm/diaadm. Then restart your sapstartsrv.

    Regards

    Prithviraj.

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