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Sep 21, 2023 at 01:19 PM

SAP Companion Usage reports

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Hi, I am trying to determine the best usage reports for SAP Companion. I have also connected the raw data to Power BI.

There are a few conflicting pieces of data. Note our Companion is set to off automatically, so users have to turn it on.

1. In the SAP Companion Usage report via Manager, it shows Help_Shell-home for 2 items:

  • Context Help Started (for example 100)
  • SAP Companion Started (for example 70)

What I don't understand is why there are more Context Help Start than SAP Companion Starts? Does this mean that, for example 70 user switched on Companion, and then they started some piece of context help 100 times?

companion-starts.png

2. In the context of the report data which I have now in Power BI, what does the project;help and 'Button' refer to':? It can't be a piece of context help as they are shown as help;tile and help;link

image.png

Thanks

David

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