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Sep 21, 2023 at 08:31 AM

in EMP excel "Save Data" macro in EMP tab greyed out for bot user in production

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in EMP excel "Save Data" macro in EMP tab greyed out for bot user in production. Once the login process is completed and EMP excel is getting launched, it has a pop message under logon section as " Disconnect all the connection of the workbook."


We tried disconnecting the addition connections manually using EMP >> Data connections. But still the "Save Data' is grayed out.

Please suggest the root cause and How to resolve this issue?