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Sep 13, 2023 at 09:33 AM

SAP C4C - Not understandable workflow Rule iVersion field

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Hello,

A workflow rule that was created on our C4C and not documented is being triggered on every Contact Form creation.

This workflow rule updates the field iVersion from value X to 11.00 if the X less than 11 on the tickets BO.

However, I don't find this field on tickets and I don't understand what is being edited.
According to an SAP support engineer iVersion is a custom PDI.

I have been told that this inquiry is categorized as a consulting question.

Could you advise on this topic?

Thanks,
Guillaume