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Sep 12, 2023 at 02:48 PM

Document Type behaves differently using ODATA service in Sales Cloud

92 Views Last edit Sep 12, 2023 at 02:49 PM 2 rev

Hi Experts,

I have few Document Types (ZABC and ZDEF). My scenario is creating sales order using integration suite and pass it to sales cloud. I am passing my data through postman and using C4CODATASERVICE CustomerOrderCollection. I need to pass in NetAmount in my payload, however ZABC does not allow me to pass, the error is "Item total values modifications are possible only for view object". ZDEF allow me to pass the NetAmount but then the "Transfer" status on Sales Cloud is becoming "Finish" instead of not started. Hence I want both ZABC and ZDEF has same behavior where I can pass NetAmount and the "Transfer" status become not started. My question is where or how do i fix this different behavior of :


1) ZABC does not allow me to pass in NetAmount. How do I make this document type to accept the Net Amount i am passing in.
2) "Transfer" status on Sales Cloud is becoming "Finish" where it is actually should be "Not Started.

Is there any documentation i can refer to regarding the document type configuration in sales cloud?

Thank you in advance

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