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Sep 14, 2023 at 03:48 AM

Why is there a different log for Integration Center when it is triggered via ISC vs. Run Now

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We have an integration in Integration Center triggered via an event in ISC (Intelligent Service Center) in SuccessFactors. In the configure fields we have set-up the following:

configurefields-ic.png

When running it via Integration Center (Run Now button), we can see the following in Execution Manager Dashboard:

image.png

The highlighted in red gives us a downloadable payload which is basically the one that we set-up in Configure Fields in IC:

image.png

But when we the integration is triggered via ISC event, the Diagnostic Data in the logs are not visible. We can only see the following:

image.png

Is this an expected behavior? the only difference we are seeing is that in Execution Manager the one triggered via ISC has the process definition identifier = Smart Suite while the one triggered via Run Now is integrationVendorExport:

image.png

Please let us know how we can have the same logs when the integration is triggered from ISC.

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