Hello SAP,
I hope this email finds you well. I am writing to inquire about the status of SAP Marketing Cloud and whether there are any plans to sunset this product in the near future.
Our organization has been promoting/pre-sales SAP Marketing Cloud as a crucial component of our CX portfolio, and we rely on it to drive our marketing campaigns, and visits, manage customer data, and analyze marketing performance. As such, it is essential for us to stay informed about any potential changes or discontinuations of this platform to ensure the continuity of our business processes.
Could you please provide us with any information regarding the future of SAP Marketing Cloud? Specifically, we would like to know if there are any plans to discontinue the product, and if so, what the timeline for such a sunset might be. Additionally, any details about alternative solutions or migration paths, if applicable, would be greatly appreciated.
Your timely response to this inquiry will be instrumental in helping us make informed decisions about our marketing technology stack. We understand that product roadmaps can change, but having clarity on SAP Marketing Cloud's future will enable us to plan accordingly.
Thank you in advance for your assistance with this matter. We look forward to hearing from you soon.
Best regards,
Nikhil Narkhede