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Sep 07, 2023 at 08:42 AM

SAP Build Work Zone, Advanced Edition mobile app not loading screens

377 Views Last edit Sep 11, 2023 at 07:23 AM 2 rev

I downloaded the Work Zone app on my smartphone and linked it with my SAP Build Work Zone, advanced edition. It used to work, but now I am only getting blank screens with an error popping up on top saying:

"Failed to load page. Error Code is 1."

I downloaded the log files and they read the following:

#2023-09-06 17:04:02:627 +0200: ERROR - (Main) - root - LoggerManager.swift.logMessage(_:withLogLevel:) - 102 - [WorkZone:PortalRequest] {<br>#2023-09-06 17:05:08:030 +0200: ERROR - (Main) - root - LoggerManager.swift.logMessage(_:withLogLevel:) - 102 - [WorkZone:getCacheableNavigationUrl] {<br>#2023-09-06 17:05:08:030 +0200: ERROR - (Main) - root - LoggerManager.swift.logMessage(_:withLogLevel:) - 102 - [WorkZone:PortalWebView] Portal response null#2023-09-06 17:05:08:041 +0200: ERROR - (Main) - root - LoggerManager.swift.logMessage(_:withLogLevel:) - 102 - [WorkZone:PortalWebView] extension properties cannot be resolvedPortal response null#2023-09-06 17:05:49:136 +0200: ERROR - (Main) - root - LoggerManager.swift.logMessage(_:withLogLevel:) - 102 - [WorkZone:getCacheableNavigationUrl] {<br>#2023-09-06 17:05:49:136 +0200: ERROR - (Main) - root - LoggerManager.swift.logMessage(_:withLogLevel:) - 102 - [WorkZone:PortalWebView] Portal response null#2023-09-06 17:05:49:140 +0200: ERROR - (Main) - root - LoggerManager.swift.logMessage(_:withLogLevel:) - 102 - [WorkZone:PortalWebView] extension properties cannot be resolvedPortal response null#2023-09-07 10:30:23:729 +0200: ERROR - (Main) - root - LoggerManager.swift.logMessage(_:withLogLevel:) - 102 - [WorkZone:getCacheableNavigationUrl] {<br>#2023-09-07 10:30:23:729 +0200: ERROR - (Main) - root - LoggerManager.swift.logMessage(_:withLogLevel:) - 102 - [WorkZone:PortalWebView] Portal response null#2023-09-07 10:30:23:732 +0200: ERROR - (Main) - root - LoggerManager.swift.logMessage(_:withLogLevel:) - 102 - [WorkZone:PortalWebView] extension properties cannot be resolvedPortal response null#2023-09-07 10:30:53:396 +0200: ERROR - (Main) - root - LoggerManager.swift.logMessage(_:withLogLevel:) - 102 - [WorkZone:getCacheableNavigationUrl] {<br>#2023-09-07 10:30:53:396 +0200: ERROR - (Main) - root - LoggerManager.swift.logMessage(_:withLogLevel:) - 102 - [WorkZone:PortalWebView] Portal response null#2023-09-07 10:30:53:400 +0200: ERROR - (Main) - root - LoggerManager.swift.logMessage(_:withLogLevel:) - 102 - [WorkZone:PortalWebView] extension properties cannot be resolvedPortal response null#2023-09-07 10:33:04:809 +0200: ERROR - (Main) - root - LoggerManager.swift.logMessage(_:withLogLevel:) - 102 - [WorkZone:getCacheableNavigationUrl] {<br>#2023-09-07 10:33:04:809 +0200: ERROR - (Main) - root - LoggerManager.swift.logMessage(_:withLogLevel:) - 102 - [WorkZone:PortalWebView] Portal response null#2023-09-07 10:33:04:814 +0200: ERROR - (Main) - root - LoggerManager.swift.logMessage(_:withLogLevel:) - 102 - [WorkZone:PortalWebView] extension properties cannot be resolvedPortal response null

What could be wrong here?

How can I resolve this?

image.png

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