Dear Team,
While looking into the issue we found that Document Spitting Characteristics for General Ledger “Required Entry Field” & “Zero Balance” tick from Segment was removed and settings was moved to production.
We have restore this settings on afterwards, Since this a client level setting, approx. 1100 documents posted during this time and as a result, Segment wise Trial Balance, P&L & Balance Sheet is not matching.
Even after roll back of the settings in production, we are facing an problem for making a payment, Clearing, reversal to affected documents.
Thanks & regards,
Manish