Hello team,
I am facing issue while refreshing the Import connection data from BW system. sometimes its working automatically but sometimes not. in this screenshot you can see that model refreshed successfully on 06th Sept 2023 at 8:10:00 but at 13:46:13 it failed . its happening continuously.
We have checked the SAC tenant and confirm that the connection to the cloud connector for your acquired connections is working ok.

Appreciate your suggestion , what could you be the reason for it.
Please let me know if any other input required from our end.