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Aug 30, 2023 at 09:24 AM

CPI: Mail is not formatted, no style

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Hello everybody,

I have currently a problem while using Mail adapters.

Scenario:
I am checking for new mails each 10 seconds. I check in an outlook Inbox.
If there are new emails using a mail adapter and transport protocol IMAP4 I am taking the emails.
Emails are send using SMTP to another inbox to a CRM system using again a mail adapter.

Configuration of Mail receiver adapter:

image.png


Problem:

The style/format of the email is lost. This means, no style, size, colors of the text, new lines, sinature image etc.
Problem persists, even if I send from gmail or outlook mail addresses.
I tried to change the MIME Type, to add Mail Attachments like in the picture above or to change the Content Transfer Encoding. Nothing worked :(


How I sent it:

image.png


How it looks:


image.png

I noticed that emojis are being sent good.

How may I keep the format and style?

Best wishes
Rares

Attachments

image.png (180.3 kB)
image.png (7.3 kB)
image.png (8.3 kB)