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Aug 24, 2023 at 11:40 AM

BOMs won't print from COPI

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Hello,

I'm unable to print BOM/Batch Header sheets from COPI. I can print PSOs/MOs from COPI, but BOMs specifically won't print. SAP will show that it has printed but the document won't arrive at the printer. My printer settings in SAP are configured correctly, my access levels appear to be set correctly, there is an SOP governing this process and other people have tried from my account with no luck.

Another user with access to this function signed into my laptop and was able to get one to print so I don't think it's my laptop's settings. I also logged in to SAP from another coworker's laptop and was not able to print from there either.

Any idea would be greatly appreciated.