Dear Experts,
I am looking for some wise advice about the issue of updating Serial Number in SAP B1.
In specific, for Items required context of Serial Number Management, we set up [Unique Serial Numbers by Serial Number] in General Settings. In our history transaction, we have Item A - S/N is A123 which had been already recorded transaction by PD #123 (June, 2023) and IN #456 (June, 2023). Now, this deal is failed, our executes do buy it from Customer again. When receiving it by GRPO, they should declare the same S/N - A123 for this Item A aimed for SAP B1 maintain the same System No. (primary key) for this object as recording full flow of transaction since June, 2023 up to now; unfortunately they key in wrong S/N, as A132.
Now, when I try to use Functionality [Update Serial Number in Serial Number Management], the proper result shall restrict me to update Item A - S/N A132 into Item A - S/N A123; then I try to trick SAP B1 by temporarily set [Unique Serial Numbers by None] in General Settings aimed to do the update action. However, as do it, we cannot re-set up [Unique Serial Numbers by Serial Number] if we still keep the situation as Item A is different in System No., but existing by same S/N at current.
So, if any Experts have any ideas or experience in the same case, please enlighten me further.
Our SAP B1 version is SAP B1 10.0 PL02
Thanks and best Regards.,