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Aug 23, 2023 at 07:09 AM

Unable to receive alerts and send emails

127 Views Last edit Sep 18, 2023 at 07:09 AM 2 rev

Dear Experts,

In the system, we are unable to receive alerts and send emails. Its SAP 10.0 version with SQL database.

We have checked the following.

1. In the General setting details are updated.

2. SBO Mailer is Configured.

3.SLD alerts and mailer options are updated as ON.

4. Scheduler is updated.

5. Messaging services are restarted

6. Reinstalled Job work services.

Checked following Notes:

2419141 - How to Troubleshoot Alerts in SAP Business One

2762434 - Job Service Can Be Configured in SAP Business One

Regards,

Kunal Yadav