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Aug 23, 2023 at 05:59 AM

Breakdown time in reactive process in SAP Public Cloud for Asset Management

60 Views Last edit Aug 23, 2023 at 10:35 AM 2 rev

Hi Experts,

In SAP Asset Management, Public Cloud version, I try to capture the breakdown duration of the equipment.

I input the malfunction start time and tick on the breakdown indicator when creating a maintenance request. When the order is technically complete, I also complete the respective maintenance notification and input the reference time.

However, in the notification, there is no malfunction end and breakdown duration captured. They remain blank. I also use "Technical Object Breakdown" app, but the equipment above does not appear.

Could you help to guide me how to capture the breakdown time and why the breakdown equipment does not flow to Technical Object Breakdown report?

Many thanks,

Thoa