These are the logs generated by the startsap.trc, the system has wanted me to reach to the support system with the following tracefile:
Trace of system startup/check of SAP System NPL on Sat 12 Aug 2023 07:30:22 PM +03
{19:30:22 ## Main() start: @=/usr/sap/NPL/SYS/exe/uc/linuxx86_64/startsap
@(#) $Id: //bas/753_STACK/src/krn/startscripts/startsap#1 $
BASENAME=startsap
{19:30:22 ## check_user() start: @=npladm
}19:30:22 ## check_user() done
#=0
@=
{19:30:22 ## setPlatform() start
PLATFORM=linuxx86_64
}19:30:22 ## setPlatform() done
{19:30:22 ## setPing() start
PING=/bin/ping
}19:30:22 ## setPing() done
{19:30:22 ## setIfconfig() start
IFCONFIG=ifconfig
}19:30:22 ## setIfconfig() done
{19:30:22 ## setIp() start
IP=/sbin/ip
}19:30:22 ## setIp() done
{19:30:22 ## setRootDir() start: @=
USR_SAP=/usr/sap
USR_SAP_SID=/usr/sap/NPL
PROFILE_DIR=/usr/sap/NPL/SYS/profile
DIR_LIBRARY=/usr/sap/NPL/SYS/exe/run
}19:30:22 ## setRootDir() done
{19:30:22 ## setDbUser() start: @=
}19:30:22 ## setDbUser() done
{19:30:22 ## setVHostArray() start
_PROFILES=/usr/sap/NPL/SYS/profile/NPL_ASCS01_vhcalnplci /usr/sap/NPL/SYS/profile/NPL_ASCS01_vhcalnplcs.1 /usr/sap/NPL/SYS/profile/NPL_D00_vhcalnplci /usr/sap/NPL/SYS/profile/NPL_D00_vhcalnplci.1
_nrProfiles=4
{19:30:22 ## pushVHostsFromProfile() start: @=/usr/sap/NPL/SYS/profile/NPL_ASCS01_vhcalnplci /usr/sap/NPL/SYS/profile/NPL_ASCS01_vhcalnplcs.1 /usr/sap/NPL/SYS/profile/NPL_D00_vhcalnplci /usr/sap/NPL/SYS/profile/NPL_D00_vhcalnplci.1
_DUMMY=NPL_ASCS01_vhcalnplci
_VHOST=vhcalnplci
{19:30:22 ## isVHostLocal() start: vhcalnplci
VHOST=vhcalnplci
_IS_LOCAL=1
}19:30:22 ## isVHostLocal() done: 1
_DUMMY=NPL_ASCS01_vhcalnplcs.1
_VHOST=vhcalnplcs.1
{19:30:22 ## isVHostLocal() start: vhcalnplcs.1
VHOST=vhcalnplcs.1
_IS_LOCAL=0
}19:30:24 ## isVHostLocal() done: 0
_DUMMY=NPL_D00_vhcalnplci
_VHOST=vhcalnplci
{19:30:24 ## isVHostLocal() start: vhcalnplci
VHOST=vhcalnplci
_IS_LOCAL=1
}19:30:24 ## isVHostLocal() done: 1
_DUMMY=NPL_D00_vhcalnplci.1
_VHOST=vhcalnplci.1
{19:30:24 ## isVHostLocal() start: vhcalnplci.1
VHOST=vhcalnplci.1
_IS_LOCAL=0
}19:30:25 ## isVHostLocal() done: 0
VHOSTS= vhcalnplci
}19:30:25 ## pushVHostsFromProfile() done
VHOSTS= vhcalnplci
}19:30:25 ## setVHostArray() done
{19:30:25 ## set_instance() start
_PROFILES=/usr/sap/NPL/SYS/profile/NPL_SCS??_vhcalnplci
_nrProfiles=1
_Iset_instance=SCS
{19:30:25 ## pushProfiles() start: @=SCS /usr/sap/NPL/SYS/profile/NPL_SCS??_vhcalnplci
_TEMPINST=SCS??
}19:30:25 ## pushProfiles() done
_PROFILES=/usr/sap/NPL/SYS/profile/NPL_ASCS01_vhcalnplci
_nrProfiles=1
_Iset_instance=ASCS
{19:30:25 ## pushProfiles() start: @=ASCS /usr/sap/NPL/SYS/profile/NPL_ASCS01_vhcalnplci
_TEMPINST=ASCS01
{19:30:25 ## setInstanceDo() start: @=ASCS01 /usr/sap/NPL/SYS/profile/NPL_ASCS01_vhcalnplci:
setInstanceDo: INSTascs=ASCS01:
setInstanceDo: PROFILEascs=/usr/sap/NPL/SYS/profile/NPL_ASCS01_vhcalnplci:
setInstanceDo: INST=ASCS01:
setInstanceDo: INSTFOUND=1:
}19:30:25 ## setInstanceDo() done: 1:
}19:30:25 ## pushProfiles() done
_PROFILES=/usr/sap/NPL/SYS/profile/NPL_ERS??_vhcalnplci
_nrProfiles=1
_Iset_instance=ERS
{19:30:25 ## pushProfiles() start: @=ERS /usr/sap/NPL/SYS/profile/NPL_ERS??_vhcalnplci
_TEMPINST=ERS??
}19:30:25 ## pushProfiles() done
_PROFILES=/usr/sap/NPL/SYS/profile/NPL_SMDA??_vhcalnplci
_nrProfiles=1
_Iset_instance=SMDA
{19:30:25 ## pushProfiles() start: @=SMDA /usr/sap/NPL/SYS/profile/NPL_SMDA??_vhcalnplci
_TEMPINST=SMDA??
}19:30:25 ## pushProfiles() done
_PROFILES=/usr/sap/NPL/SYS/profile/NPL_D?*??_vhcalnplci
_nrProfiles=1
_Iset_instance=D?*
{19:30:25 ## pushProfiles() start: @=D?* /usr/sap/NPL/SYS/profile/NPL_D?*??_vhcalnplci
_TEMPINST=D?*??
}19:30:25 ## pushProfiles() done
_PROFILES=/usr/sap/NPL/SYS/profile/NPL_JC??_vhcalnplci
_nrProfiles=1
_Iset_instance=JC
{19:30:25 ## pushProfiles() start: @=JC /usr/sap/NPL/SYS/profile/NPL_JC??_vhcalnplci
_TEMPINST=JC??
}19:30:25 ## pushProfiles() done
_PROFILES=/usr/sap/NPL/SYS/profile/NPL_D00_vhcalnplci
_nrProfiles=1
_Iset_instance=D
{19:30:25 ## pushProfiles() start: @=D /usr/sap/NPL/SYS/profile/NPL_D00_vhcalnplci
_TEMPINST=D00
{19:30:25 ## setInstanceDo() start: @=D00 /usr/sap/NPL/SYS/profile/NPL_D00_vhcalnplci:
setInstanceDo: INSTd=D00:
setInstanceDo: PROFILEd=/usr/sap/NPL/SYS/profile/NPL_D00_vhcalnplci:
setInstanceDo: INST=D00:
setInstanceDo: INSTFOUND=2:
}19:30:25 ## setInstanceDo() done: 2:
}19:30:25 ## pushProfiles() done
_PROFILES=/usr/sap/NPL/SYS/profile/NPL_J??_vhcalnplci
_nrProfiles=1
_Iset_instance=J
{19:30:25 ## pushProfiles() start: @=J /usr/sap/NPL/SYS/profile/NPL_J??_vhcalnplci
_TEMPINST=J??
}19:30:25 ## pushProfiles() done
_PROFILES=/usr/sap/NPL/SYS/profile/NPL_JMS??_vhcalnplci
_nrProfiles=1
_Iset_instance=JMS
{19:30:25 ## pushProfiles() start: @=JMS /usr/sap/NPL/SYS/profile/NPL_JMS??_vhcalnplci
_TEMPINST=JMS??
}19:30:25 ## pushProfiles() done
_PROFILES=/usr/sap/NPL/SYS/profile/NPL_G??_vhcalnplci
_nrProfiles=1
_Iset_instance=G
{19:30:25 ## pushProfiles() start: @=G /usr/sap/NPL/SYS/profile/NPL_G??_vhcalnplci
_TEMPINST=G??
}19:30:25 ## pushProfiles() done
_PROFILES=/usr/sap/NPL/SYS/profile/NPL_TRX??_vhcalnplci
_nrProfiles=1
_Iset_instance=TRX
{19:30:25 ## pushProfiles() start: @=TRX /usr/sap/NPL/SYS/profile/NPL_TRX??_vhcalnplci
_TEMPINST=TRX??
}19:30:25 ## pushProfiles() done
_PROFILES=/usr/sap/NPL/SYS/profile/NPL_W??_vhcalnplci
_nrProfiles=1
_Iset_instance=W
{19:30:25 ## pushProfiles() start: @=W /usr/sap/NPL/SYS/profile/NPL_W??_vhcalnplci
_TEMPINST=W??
}19:30:25 ## pushProfiles() done
_PROFILES=/usr/sap/NPL/SYS/profile/NPL_V??_vhcalnplci
_nrProfiles=1
_Iset_instance=V
{19:30:25 ## pushProfiles() start: @=V /usr/sap/NPL/SYS/profile/NPL_V??_vhcalnplci
_TEMPINST=V??
}19:30:25 ## pushProfiles() done
NINST=
INSTFOUND=2
NINSTFOUND=0
hasABAP=1
hasJava=0
hasSpecial=1
}19:30:25 ## set_instance() done
{19:30:25 ## prepare() start
{19:30:25 ## set_sapdbhost() start
_PROFILE=/usr/sap/NPL/SYS/profile/NPL_D00_vhcalnplci
SAPDBHOST=vhcalnplci
}19:30:25 ## set_sapdbhost() done
{19:30:25 ## set_db_local() start
VHOST=vhcalnplci
set_dblocal: _DB_LOCAL=1
SAPDBHOST=vhcalnplci
}19:30:25 ## set_db_local() done: 1
{19:30:25 ## set_db_sid() start: @=1
DB_SID=syb
}19:30:25 ## set_db_sid() done
{19:30:25 ## set_db_running() start
Checking syb Database
{19:30:25 ## getExePath() start: @=R3trans D00
{19:30:25 ## set_path() start: @=/usr/sap/NPL/D00/exe
N_PATH=/usr/sap/NPL/D00/exe
LD_LIBRARY_PATH=/usr/sap/NPL/D00/exe:/usr/sap/NPL/SYS/exe/run:/usr/sap/NPL/SYS/exe/uc/linuxx86_64:/usr/sap/NPL/SYS/global/syb/linuxx86_64/sybodbc:/sybase/NPL/ASE-16_0/lib:/sybase/NPL/OCS-16_0/lib:/sybase/NPL/OCS-16_0/lib3p64:/sybase/NPL/OCS-16_0/lib3p:/usr/sap/NPL/SYS/exe/run:/usr/sap/NPL/SYS/exe/uc/linuxx86_64:/usr/sap/NPL/SYS/global/syb/linuxx86_64/sybodbc
O_LD_LIBRARY_PATH=/usr/sap/NPL/SYS/exe/run:/usr/sap/NPL/SYS/exe/uc/linuxx86_64:/usr/sap/NPL/SYS/global/syb/linuxx86_64/sybodbc:/sybase/NPL/ASE-16_0/lib:/sybase/NPL/OCS-16_0/lib:/sybase/NPL/OCS-16_0/lib3p64:/sybase/NPL/OCS-16_0/lib3p:/usr/sap/NPL/SYS/exe/run:/usr/sap/NPL/SYS/exe/uc/linuxx86_64:/usr/sap/NPL/SYS/global/syb/linuxx86_64/sybodbc
}19:30:25 ## set_path() done
_DIR_EXECUTABLE=/usr/sap/NPL/D00/exe
{19:30:25 ## restore_path() start
LD_LBRARY_PATH=/usr/sap/NPL/SYS/exe/run:/usr/sap/NPL/SYS/exe/uc/linuxx86_64:/usr/sap/NPL/SYS/global/syb/linuxx86_64/sybodbc:/sybase/NPL/ASE-16_0/lib:/sybase/NPL/OCS-16_0/lib:/sybase/NPL/OCS-16_0/lib3p64:/sybase/NPL/OCS-16_0/lib3p:/usr/sap/NPL/SYS/exe/run:/usr/sap/NPL/SYS/exe/uc/linuxx86_64:/usr/sap/NPL/SYS/global/syb/linuxx86_64/sybodbc
}19:30:25 ## restore_path() done
EXEDIR=/usr/sap/NPL/D00/exe
EXECMD=/usr/sap/NPL/D00/exe/R3trans
}19:30:25 ## getExePath() done: 0
DBCONNECT_TEST=/usr/sap/NPL/D00/exe/R3trans -d -w
{19:30:25 ## set_path() start: @=/usr/sap/NPL/D00/exe
N_PATH=/usr/sap/NPL/D00/exe
LD_LIBRARY_PATH=/usr/sap/NPL/D00/exe:/usr/sap/NPL/SYS/exe/run:/usr/sap/NPL/SYS/exe/uc/linuxx86_64:/usr/sap/NPL/SYS/global/syb/linuxx86_64/sybodbc:/sybase/NPL/ASE-16_0/lib:/sybase/NPL/OCS-16_0/lib:/sybase/NPL/OCS-16_0/lib3p64:/sybase/NPL/OCS-16_0/lib3p:/usr/sap/NPL/SYS/exe/run:/usr/sap/NPL/SYS/exe/uc/linuxx86_64:/usr/sap/NPL/SYS/global/syb/linuxx86_64/sybodbc
O_LD_LIBRARY_PATH=/usr/sap/NPL/SYS/exe/run:/usr/sap/NPL/SYS/exe/uc/linuxx86_64:/usr/sap/NPL/SYS/global/syb/linuxx86_64/sybodbc:/sybase/NPL/ASE-16_0/lib:/sybase/NPL/OCS-16_0/lib:/sybase/NPL/OCS-16_0/lib3p64:/sybase/NPL/OCS-16_0/lib3p:/usr/sap/NPL/SYS/exe/run:/usr/sap/NPL/SYS/exe/uc/linuxx86_64:/usr/sap/NPL/SYS/global/syb/linuxx86_64/sybodbc
}19:30:25 ## set_path() done
{19:30:25 ## restore_path() start
LD_LBRARY_PATH=/usr/sap/NPL/SYS/exe/run:/usr/sap/NPL/SYS/exe/uc/linuxx86_64:/usr/sap/NPL/SYS/global/syb/linuxx86_64/sybodbc:/sybase/NPL/ASE-16_0/lib:/sybase/NPL/OCS-16_0/lib:/sybase/NPL/OCS-16_0/lib3p64:/sybase/NPL/OCS-16_0/lib3p:/usr/sap/NPL/SYS/exe/run:/usr/sap/NPL/SYS/exe/uc/linuxx86_64:/usr/sap/NPL/SYS/global/syb/linuxx86_64/sybodbc
}19:30:25 ## restore_path() done
Database is not available via R3trans
DB_RUNNING=0
JDB_RUNNING=
}19:30:25 ## set_db_running() done: 0
{19:30:25 ## set_sapjdbhost() start
SAPJDBHOST=
}19:30:25 ## set_sapjdbhost() done
{19:30:25 ## set_jdb_local() start
VHOST=vhcalnplci
set_jdb_local: _JDB_LOCAL=0
SAPJDBHOST=
}19:30:25 ## set_jdb_local() done: 0
{19:30:25 ## set_jdb_running() start
JDB_RUNNING=0
_INST=
_PROFILE=
SAPSYSTEMNAME=NPL
}19:30:25 ## set_jdb_running() done: 0
}19:30:25 ## prepare() done
DB_LOCAL=1
DB_RUNNING=0
hasABAP=1
hasJava=0
hasSpecial=1
TASK=ALL
{19:30:25 ## Database() start: @=start
{19:30:25 ## getExePath() start: @=startdb
EXEDIR=/usr/sap/NPL/SYS/exe/run
EXECMD=/usr/sap/NPL/SYS/exe/run/startdb
}19:30:25 ## getExePath() done: 0
Running /usr/sap/NPL/SYS/exe/run/startdb
DB startup failed
Exit code 5