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Aug 09, 2023 at 08:35 PM

Organizing Product Images Locally from a CCV2 Azure Cloud Backup

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Hello.

My question is regarding the placement of media files obtained from CCV2 media backup blobs on a local development system.

I am running a local installation of SAP Commerce Cloud 2205 on a Windows 10 machine. Recently I obtained a database .bacpac file (Azure SQL) of our Production CCV2 instance along with blob folders of the associated media folders.

product1.jpg

When I download the media blobs, I copy them to my local installation media folder /hybris/data/media/sys_master and end up with folders like backoffice, backofficeconfiguration, …, images, and root. After starting up my server, synchronizing the product and content catalogs, and doing SOLR indexing, the product images do not display in my storefront.

The product images are present in the /images directory path as identified in the media record.

· Folder is “images

· Location is “h04/hfb/….

product2.jpg

I have found that if I copy the contents of the /images folder up to the parent sys_master folder then the product images will display in the storefront. There are also some product images stored in the /root folder and I must copy from /root to the parent sys_master folder for them to display as well.

Can anyone help me understand why I must move the product images this way rather than retain them in their original subfolder(s)?

Attachments

product1.jpg (155.8 kB)
product2.jpg (121.9 kB)