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Aug 09, 2023 at 05:54 PM

Cannot update approved Sales order . Error :document awaiting for approval

141 Views Last edit Aug 09, 2023 at 06:35 PM 2 rev

Hi Experts,

The system displays a "Cannot update document awaiting for approval" message when a user tries to modify the delivery date or sales order quantity for an approved open sales order.

The current system version in use is V 10, FP2022 Hana.

All available options under the Approval Process in the General Settings are active.

Despite attempting to reset the sales order approval status from "Approved" to "Pending" and subsequently returning it to "Approved," the issue remains unresolved.

Disabling and re-enabling the settings within the General Settings section has not resolved the problem either.

According to SAP Note 2385219. When a document has been changed and the modified version is awaiting approval, the original version of the document cannot be canceled, closed or copied to any target document. But in this case, I do not see any modified version awaiting approval in the approval status report. The status for the draft is approved.

Can someone please provide advice how to tackle this issue?

Thank you very much.

Helen Jim

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