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Aug 09, 2023 at 08:40 PM

Closing Dispute Cases Using Automatic Write-Off - RFDM2000 - Issue with Posting Date

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‘Auto Dispute Write-off Program – RFDM2000’

A dispute case got approved on 07/31 and got closed on same day at 11:00 PM SAP system time as per job schedule.

Issue:

The clearing document is showing both document date and posting date as 08/01/2023 whereas the dispute got closed on the night of 0731/2023.

Header Data:

Document Type: AB (Accounting Document) - Clearing Document

Entry Date: 07/31/2023

Time of Entry: 23:00:18

Document Date: 08/01/2023

Posting Date: 08/01/2023


Can you please advise on why/how system is determining the document date and posting date as future date? and how do we restrict it?

Thanks,

VJ