Scenario 1: User A is a Supervisor/Team Lead who picks up device #1 and logs into Service and Asset Manager 2210. They create a Crew consisting of User A and User B. They Sync so this information is now stored in ECC. The next day, User A picks up a new device #2 (as the devices are simply available in a pool of device - i.e., not assigned to a specific user) and does an initial Sync in the morning.
Question 1: Is User A supposed to see the Crew they created "yesterday" on device #1 after they have synced on device #2? Or is Crew intended to be device specific?
Scenario 2: We are upgrading from SAM 2105 to SSAM 2210. User A creates a Crew on device #1 associated with Mobile App ID "2105" in the "/SYCLO/*CREW*" tables. The promotion of SSAM 2210 happens.
Question 2: If User A picks up device #1 and now logs into SSAM 2210 and syncs in the morning, should they see the Crew they created "yesterday" under the different Mobile App ID?
Question 3: If User A picks up device #2 and now longs into SSAM 2210 and sync in the morning, should they see the Crew they created "yesterday" on device #1 under the different mobile App ID (similar to Question 1 above).
Any assistance from the SAP experts would be greatly appreciated.