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Jul 27, 2023 at 04:04 PM

Problems with C4C data in SAC widget

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I am working on building a dashboard in SAP SAC, using SAP C4C data. I am trying to find the best way to build a single widget using both “Reported On” (Requestinitalrecieptdatetimecontent) and “Resolved On” (ResolvedOnDateTime) fields. However, every time I do so, the data combines the numbers skewing the data. I have tried creating new columns to reflect the “ReportedOn” and “ResolvedOn” time stamps as values, data still comes back skewed. Any suggestions on how to apply the filters/data appropriately so the numbers reflect TRUE data points?

Update-still having problems. I have also tried using both date fields as you suggested, as dimensions to reflect corresponding measures. No filters-data gets skewed, sometimes by a few thousand values.