Hello,
I have created subscription to raise the service now incident, I have maintained all the required parameters i.e.
table name, user id, password and basic url.
But it is not creating any incident in service now.
Also, I want to use the field mapping but it is not accepting the syntax.
Help document - https://help.sap.com/docs/alert-notification/sap-alert-notification-for-sap-btp/servicenow-action-types?q=servicenow
Please help here
1. incident not creating- how to solve this issue
2. field mapping - what is the correct format
Thanks
Yogesh