Skip to Content
0
Jul 18, 2023 at 10:04 AM

Empty widgets in SAC Story PDF export

73 Views Last edit Jul 18, 2023 at 10:04 AM 2 rev

Hi everyone,

We have a random problem when exporting a SAC story to PDF.

After exporting with the "Enable Export in the Background" option on, sometimes (one time in 10 more or less) some widgets in the PDF file appear empty, as if there is no data in them. Instead, the data is in the story.

This problem occurs both when the story filters are applied and when they are not.

We are using Chrome and our SAC version is 2023.8.16 (client) and 2023.8.14 (server).

Thank you very much.