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Jul 11, 2023 at 03:34 PM

SAP Build Process Automation - Desktop Agent Unattended Mode - Version Mismatch

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Hello Experts,

I have been following the SAP Build Process Automation Learning Journey and currently struggling to get the automation step to work. Here is a quick gist of how far I have reached and the error that I encounter. I have tried to browse through existing answers in this forum and also KBA Notes, but haven't quite managed to sort the problem out yet. Any help will be massively appreciated.

The man issue as I see in the log is the version mismatch of the Desktop Agent and the Agent configured on my BTP Account. Trying hard to get my head around. Here are the key points.

- Installed the latest MSI file available for the Desktop Agent

- Using the Excel Automation functionality described in the SAP Build Process Automation Learning Journey

- Testing the Automation yields results

- However, when I submit a form and expect the BOT to work in unattended mode, I get a compatibility error.

Any guidance will be incredibly helpful.

monitor-agent.jpg

desktop-agent-version.jpg

excel-integration-dependency-settings.jpg

Best Regards,

Subhrangsu