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Jun 21, 2023 at 03:16 PM

Dumps & Changes not saved

318 Views Last edit Jun 21, 2023 at 03:25 PM 2 rev

Hello community,

Before creating a OSS-ticket... Is there any common problem with Personas giving these errors?

We have big problems with Personas that I have not encountered before. We get a lot of errors and strange behaviours when Saving in the Flavor Edit.

  • 20% of the time, we get an error in the web browser (500 internal server error) and SM21. Have to re-do everything. Sometimes during the day it almost happens 80% of the times you save, sometimes during the day it's 20%. We have tried to find a common thread but have not found any.
  • 50% of the time when you Save, the changes are not actually saved and when you exit the editor - your changes are gone. Very frustrating.

We have tried to find a reason, updated all OSS notes in the health check, clear flavor cache, clear mime cache, followed note 2412840, 3071141, 15766 to update kernels etc...

We are mainly doing changes to the EWM RF-transaction but the problem is also there for other transactions..

Signal c00 received by the operating system is the most common error in SM21 but we have also seen things like Runtime error "TABLE_INVALID_INDEX" occured.