Production Transport Queue not refreshing

[Former Member]

When we try to refresh our production transport queue, it is not picking up the transports from our QA system.

We have tried copying the files manually but it is still not showing up in the queue.

We have checked the transport config. and it looks the same has it has been. We haven't made any changes.

We have rebooted the system also, but still the same.

Does anyone have any ideas?

thanks so much.

Marie

[Former Member]

Try removing the existing...and redefine the whole STMS again...and make sure give the files sap owner..and full permission

Rgds

[JPReyes]

This problem has been solved Narendran... read above.

Regards

Juan

[Former Member]

Hi guys,

We got the problem resolved. Note 12746!! (OSS helped us)

2 tp process running - killed both, deleted the files as per the note and all is working fine again.

Thanks again.

Marie

[Former Member]

I'm glad you have it resolved now.

Best wishes

Barry

[Former Member]

This also fixed my issue ...

Thank you very much for sharing the solution!!

[Former Member]

Thanks so much guys for all your help. We have just opened a "High" SAP note so hopefully we will get it resolved tomorrow.

I have awareded points to both.

thanks again,

Marie & Juan Pablo

[Former Member]

Hello Juan,

Please ignore the OSS note 490010 . This is not related to your issue. Got confused with something else.

Check the second one.

Regards.

Ruchit.

[JPReyes]

Sorry Ruchit, that note does not solve the problem

Any other ideas>?

[Former Member]

Have you opened a note with SAP?

Seems like the last option....

Sorry I couldn't be of any help!

Best wishes

Barry

[Former Member]

Hello Juan,

Thanks for this. Check the OSS note 490010 for this issue. Implementing it may solve the issue.

Also check the OSS note 816997 in case the Kernel Upgrade has been done recently though it may not be the actual solution.

I also hope that you don't have a virtual system between your QA and production system. If it is there then it adds another dimension to the issue.

Please award points in case my answers were of real help.

Regards.

Ruchit.

[Former Member]

Hello Marie,

Please let us know if there are entries for your production system in the TMS Alert Viewer . For this go to STMS. Choose any of the systems (production is preferable). Then please goto MENU BAR and choose GOTO>TMS Alerts->TMS Alerts Viewer. Those entries might indicate a thing or two.

Regards.

Ruchit

[Former Member]

Have you tried importing the specific transport number?

STMS > Import Overview (F5) > Select Queue name > Extras > Other requests > Add

It has been released??

[Former Member]

yes, we have tried this. Would it be a case that there are too many old transports in the queue?

Disk space is fine.

thanks.

[Former Member]

Have you upgraded the Kernel recently?

Can you run the check on the system to make sure the path's okay?

STMS > Overview > SAP System > CHeck > Connection Test/Transport Direcotry/Transport Toolcheck??

The number of old transports shouldn't make a difference.

Is there anything different on the transport? It wasn't saved as Local or anything like that?

[JPReyes]

Hi Barry,

Im working with Marie ....

Have you upgraded the Kernel recently?

Yes... Kernel is up to date

Can you run the check on the system to make sure the path's okay?

Path is ok, reachable via AL11 and OS

STMS > Overview > SAP System > CHeck > Connection Test/Transport Direcotry/Transport Toolcheck??

All fine.

Is there anything different on the transport? It wasn't saved as Local or anything like that?

Nothing have been changed on the transport route, what do you mean by saved as local???

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The problem is that when we try to refresh the queue it just hangs.... (you can see the clock), same happen if i try to add a transport manually... it always stay in "Copying import queue PROD."

If i try to display the PROD queue from our QAS system it also hangs...

Any help will be very appreciated!

Regards

Juan Reyes

[Former Member]

Juan

When you create a transport you can save it with the option "Locally" which means it is not transportable.

[JPReyes]

Hi Barry...

I know what you mean.

The problem is that we cant do anything with the PROD transport queue cause is not responding... any atempt to refresh, import or anything else end hanging...

Always when "Copying import queue PROD"

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Hi Ruchit

In the TMS Alert viewer i can see only the errors generated from stopping the transaction, like:

RFC_SYSTEM FAILURE and BUFFER_IS_FAULTY

both as result of refresh or import cancellations.

[Former Member]

Try going to SM59 and checking the TMS RFC connections.

These are under R/3 Conenctions, and may have a name like.... TMSADM@<SID>.DOMAIN_<SID>

IF these all work, let me know...

[JPReyes]

Yes, they all work...