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CRM -> Outlook: Changing category of outlook contacts

Hello,

we're replicating CRM contact persons to outlook private folder. As soon as a contact person is replicated to outlook, it's assigned to the following categories:

- CRM_BP Natural Person (CRM Business Partners: Natural Person);

- sap_r Business Partner (General);

- sap_r Contact Person

Is there a way to customize which categories the contact is assigned to?

I've checked groupware and mapbox troubleshooting guide, however, didn't find anything regarding this issue.

Thanks & regards

Wolfgang Mayer

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1 Answer

  • Best Answer
    May 29, 2006 at 05:46 PM

    Hi Wolfgang,

    as a response to your question on my Weblog: <a href="/people/gregor.wolf3/blog/2005/08/07/crm-setup-synchronisation-of-business-partners-into-groupware-private-contact-folders">Setup synchronisation of business partners into groupware private contact folders</a> I've answerd:

    I don't think that it is possible to influence the categories assigned. Perhaps the SAP Notes: 938591 - Known Limitations with Server side CRM Groupware Integration and 908579 - Groupware Integration Frequently Asked Questions contain some information. If not please open a OSS Message to verify. Would be fine if you could inform us about the result.

    Regards

    Gregor

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