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May 08, 2023 at 09:33 AM

SuccessFactors Extensibility Service and SuccessFactors SAML metadata

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Hello,

looking at the documentation on how to retrieve the SAML metadata for SuccessFactors we are currently unsure if we are supposed to use the user facing hostname of the system or if the API host is ok as well.

We are using the BTP SuccessFactors extensibility service and using the API hostname it provides (e.g. https://apisalesdemo2.successfactors.eu:443) to download the data. Is this officially supported or may this break?

How can we get the user facing hostname of the SuccessFactors system (e.g. https://salesdemo.successfactors.eu) using the extensibility service?

Thank you and best regards,
Marcus