birthday.pngHi Team,
Hope you are doing well!
We have configured Birthday Notification for one our client with the help of below blog:
Birthday and Anniversary alerts to the employees in SuccessFactors | SAP Blogs
But the issue is the notification doesn't triggered for every employee, sometime employees receives and sometimes they don't. When we run the job through integration Centre, it sends email to all the employees in a go(attaching screenshot, the system has updated automatically todays date for all employees) which is impacting the way of work.
There was an employee who had birthday on 2nd May 2023 and he didn't received email, and when we checked in "Manage Data" for "Birthday", found that external name was missing once we updated and saved it sent the email to employee. Here the concern is the employees without external name updated in Manage Data were receiving the Birthday Email. Attaching screenshot for your reference.
Request you to kindly check and assist on the same at the earliest.
Thanks!