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Apr 24, 2023 at 11:40 AM

#COE KKS01 SAP S/4HANA Public Cloud Serial Number Issue

243 Views Last edit Aug 13, 2023 at 01:46 PM 3 rev

Hi,


I want to count an material with a serial number at the storage bin. But there is no screen to enter the serial number.

When I try to do the count without entering the serial number "Number of serial numbers and quantity differs; not possible to save" error.

This problem occurs in my401334 (DEV) system, my401354 (STARTER CUSTOMIZING) system does not have this problem.

Info: All customizations on both systems are the same.


In the example below I explain step by step.


There is 1 serial numbered material at the warehouse address (A-05-01-02).

In the my401334 (DEV) system;

image.png

I'm counting.

image.png

I continue with "ENTER", with "ENTER" It should have gone to the serial number screen.

image.png

There is also no serial number button in the options below.

image.png

When I click the "SAVE" button without entering the serial number, I get the following error.

image.png

In the my401354 (STARTER CUSTOMIZING) system;

I'm counting.

image.png

When I continue with "ENTER"; Serial number screen appears. So there is no problem here.

image.png

If you have any idea/suggestion please let me know. Thank you.

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