Improvement requests without updates & (unanswered) community questions

Hi,

• what to do if there seems to be no change of status in acknowledged improvement requests?
  example: 258958 => created in 2020, 49 votes, status update was due end of 2021.
  in 01.2023 another user asked via comment function about updates - no reaction.
• why are some improvement requests changed to 'delivered' even if the underlying problem is only solved under very specific use cases (e.g. only optimized mode, or only import connections,....) => how to reopen them?
• what is SAPs strategy in terms of (unanswered) community questions?
  first of all I do not understand why someone simply comments a question with the text below but does not give any insights in how to solve the problem. Not helpful at all.
  there are numerous unanswered questions => does SAP's SAC team not have the manpower to get involved with community questions?
  Comparing this forum with e.g. PowerBI's forum leaves a bitter taste..

br
edgar