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An exception was encountered while uploading Attachment.

tingting2042
Discoverer

When I want to upload my application information, it comes up with ‘An exception was encountered while uploading Attachment.’ and 'errorId=b2ee7e6b-1e7d-4668-90a9-ede4a7db7cd3, fingerprint=4bfa7af59125d186143e12617bbc78ca01cf6b37, timestamp=2023-04-02T11:12:24.301+0200, errorMessage=An application error occurred. Please try again later, or notify support (with the error information of errorId=b2ee7e6b-1e7d-4668-90a9-ede4a7db7cd3, timestamp=2023-04-02T11:12:24.301+0200, and the version information from the current screen) if the issue keeps occurring'.

I've tried changing to a different computer, but both failed. I have also tried uploading directly from my computer and uploading from google drive and that also does not work. Because several companies I want to apply to are using your system, I can't even get my resume in. Please help me quickly to solve this problem, I have tried many ways. Other companies with different applications from you I have been successful.

moshenaveh
Community Manager
Community Manager
0 Kudos

Welcome to the SAP Community. Thank you for visiting us to get answers to your questions.

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felisameng
Discoverer
0 Kudos

Our company is having expiereincing the same problem currently. When candidates try to apply, it's shown that "An Exception was encountered while uploading attachment". Regardless of the browser, and file the candidates are using.t"

karenperez
Product and Topic Expert
Product and Topic Expert
0 Kudos

Dear tingting2042,

Are you still facing this issue? Did you try after this last checks?

Thank you.

Best Regards,

Karen Perez

tingting2042
Discoverer
0 Kudos

Here are the screenshot. The above one is my attempt to upload directly from my computer. The next one is when I try to upload from googles, ta it keeps spinning around and can't upload. I've tried changing browsers or devices, but both failed.

tingting2042
Discoverer
0 Kudos

Thankfully, it works now.

mfpabon
Participant

Hi tingting li,
I am facing the same issue, could you please advice how to solve it.
Thank you.

CharlotteCork
Explorer

Hi everyone,

We are experiencing the same issue with candidates trying to upload documents to RMK/our careers site.

Hi Alejandra,

Were you able to resolve your issue in the end? We have also logged a support ticket about our issue.

Thank you for any advice.

AnaMoreno
Explorer
0 Kudos

Hello everyone,

We keep having this same issue, even when the documents to be attached have no speciall characters. Can someone share if they were able to fix it and how?

Thank you!

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