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Change Data of Opportunity Type

0rgul9
Discoverer
0 Kudos

Hello,

On the C4C solution (Sales and Service Cloud), I had a question about data sources. Change data of Sales Phase (DHV_SALPHASE) (corresponds Opportunity Stage in C4C document) field in CODOPPHHB (Opportunity History) data source is kept with date fields DHV_VALIDENDDT (Validity to Date) and DHV_VALIDSTARTDT (Validity from Date). As can be seen in the example below, the change of Sales Phases in one of the opportunity is kept in the columns next to it.

Opportunity Stages are:

1)Opportunity

2)Briefing

3)Development

4)Sampling

5)Negotiation

6)1st Order

Graphical user interface, text, application

Description automatically generated

Graphical user interface, text, application

Description automatically generated

Likewise, as the Opportunity Type field changes, are there any fields where the change data of this field is kept? Is there a data source where this change is kept? I looked at some data sources. For example Opportunity Item, Opportunity History, etc. But I couldn't find it. Could you please help about this situation?

Opportunity Stages are:

Application

Assortment

Development

Technical Development


Thank you.

Accepted Solutions (0)

Answers (1)

Answers (1)

kacper1
Participant
0 Kudos

Hi,

once created, you cannot change Opportunity Type (Document Type) - this is a standard system behaviour. So you won't see its change history in any Data Source in Sales & Service Cloud.

Kind regards,

Kacper