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Mar 21 at 10:54 AM

Connection issue in particular universe



We are getting a connectivity issue problem for only one universe i.e., "adhoc_live" universe

We have tried restarting the services whenever we get the below errors popups for this particular universe


"The following db error occurred(cs): unable to connect to the infostore"

"The db SQL generation parameters file could not be loaded"

I need a permanent solution for this issue can someone please suggest any suitable solution.

If i try to drag even one object from this universe i get these errors.

We are using 4.2 version of BO