Sales order changes trigger credit check regardless of which field is changed

[SAPSupport]

After the number of days specified in the OVA8 configuration has passed since a sales order credit release and the sales order is changed, the order goes back on credit block regardless of which field is changed. Can you advise if this is standard behavior, please? It would seem that inconsequential field changes should not trigger the sales order to be blocked again.
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[SAPSupport · Accepted solution]

Hello,

This behavior is standard

During further processing of documents that have already been released, the system checks if the credit check must be carried out again or not. Two criteria are relevant for the decision:
- The value of the document for the release (VBAK/LIKP-AMTBL)
- When the document was released (VBAK/LIKP-CMFRE)

So after a sales document is released the system is only triggering a new credit check if the credit value changes or the number of days for the release validity expired. You can extend the validity of the released credit value and period by the OVA8 'Released documents are still unchecked' settings.

However, once the release is no longer valid the system will work like on any sales document that is relevant for credit check. Credit checks are being executed during saving of a sales document. A credit check process is started even if user is only changing a non-critical field (e.g. customer reference, material description, header text) and no increase in quantity or credit price is done. In function modules SD_ORDER_CREDIT_CHECK or SD_DELIVERY_CREDIT_CHECK the system will decide if credit check itself should run or not - here the system checks on credit status, sales document status, 'Released documents are still unchecked' settings, 'No check' routine, etc.

If the new credit check fails, then the sales document is set back on credit block.

See KBA 3196063 & SAP Note 718260

Best regards,
Edina
SAP