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No matching record found 'Delivery' (ODLN) for List of Deliveries (Open)

abb28
Participant

Hi experts,

Error No matching record found 'Delivery' (ODLN) encountered when generating list of open Deliveries in the Delivery Document. There are Open Deliveries upon checking in Open Item List (excluding Open-Printed and Open-Emailed).

AlexGourdet
Product and Topic Expert
Product and Topic Expert
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Accepted Solutions (1)

Accepted Solutions (1)

abb28
Participant
0 Kudos

Upon checking in back-end, the Printed status is 'A', and not 'N' for the documents not appearing in the open item list.

Answers (3)

Answers (3)

SonTran
Active Contributor

Hi,

Could you check if it is Service Type in Delivery? If yes, change to Item and find again.

Hope this helps,

Son Tran

abb28
Participant
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Yes, I already checked. I get the same error. Also, this error is not occurring for other status. Example, Open-Printed generates the correct list.

Abdul
Active Contributor
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Please make sure there is no FMS or add-on connected to the database, sometimes there is an FMS that triggers always and create issues

jitin_chawla
Product and Topic Expert
Product and Topic Expert
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Hi,

Checked in DEMO Version 10.0 FP2208 and the error as mentioned is not appearing.

regards,

Jitin

abb28
Participant
0 Kudos

Hi, the error only appears in one database, other databases works fine.