Readding audio to a simulation

[gabor_karvaj]

Hello,

One of our master authors created a simulation with voiceover but later on the sound disappeared from the simulation. She created another file as a test, where the voiceover is added properly.

When I checked the simulation, the sound icon for the simulation slides are missing, however, from 'Audio - Export all Audio Files' I could export the sound files for all the slides.

Is there a simple setting I missed that makes it possible to turn back the sound on for the simulation or do we have to readd all the sound files one by one?

Thank you for your advice in advance.

[DirkManuel · Accepted solution]

How do you mean the audio 'disappeared'? You don't see the little audio indicator/TTS icon in the Step bar, or it just doesn't play? If the indicator has disappeared (but the files are still there because you can export them) then there is something wrong with the simulation. You can try re-importing the audio files again, but this could be painful if there are a lot of steps.

If the indicators are there, but no audio plays back then it must be a setting in the simulation. Check the Audio Format and make sure it is something supported by your PC (match whatever it is in the sim that works). I'm not aware of any simulation-specific volume levels that could be causing it. You could try copying a macro (with audio) into another (or new) simulation and see if you can hear the sound there...

Failing everything else, you could open an incident with SAP and send them the .dkp of the simulation.

[csekeorsizf]

Thank you Dirk!

The first one, the audio indicator is missing from the steps. I thought of reimporting the audio files again, but there are quite many steps, I hoped that only something got unticked that I can't seem to find and it's an easy fix, but it seems that most likely we either need to re-add the files or the master author will need to recreate the voiceover.

[DirkManuel]

If the files still exist within the Simulation Folder it should be just a matter of clicking the 'Import Audio' button then navigating to and selecting the file. Annoying in that you'll have to do it for every step, but easier than re-recording...

[gabor_karvaj]

Hello,

Thank you for your response. It is an audio project ('Convert to Audio Project' is grayed out in Producer), the simulation was working fine with the voiceover, but somehow the sound got disabled for the simulation. However, I could export the sound files for all the slides, so the sound files do exist.

I am wondering if it is a setting to enable the already existing/previously added sound for a simulation without readding the sound files one by one for all the slides.

[robertway1]

The first thing I would check is that your Simulation is actually an Audio Project.

You can find the information in page 58 of the Producer manual:

4.5.1 Convert to Audio Project

Menu item Convert to Audio Project in the Projects menu creates an audio project out of a regular project. This allows you to convert a project to an audio project at a later date if you have not done so when creating the project. Consequently, this menu item is also only displayed in projects without audio.

Note: Once a project has been converted into an audio project, this step cannot be undone.

To convert a project, proceed as follows:

1. Select Project -> Convert to Audio Project... The Select Audio Format dialog box is opened.

2. The settings in the dialog box are required to specify the properties of the audio project or its audio files: • Editing format: Specifies the audio format in which the project is created and edited. • Output format: Specifies the audio format in which the project is generated.

3. Select Ok.

Afterwards, the project is converted into an audio project. This saves the project file as a WRP file. You also have audio editing functions at your disposal.