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Customer payment requests - How to achieve?

f_pereira1
Discoverer

Hi,

is there already a solution to create/send payment requests to customer? The request should be sent ideally with EDI.

Scenario:
Every month, until day 10th, we should send a payment request to the customers listing all invoices that are due until 15th of each month.

Example:
On March 10th , a payment request should be send to the customer listing all 3 due invoices on day 15th of March.

I couldn't find anything so far. If anyone know, I would appreciate.


Thanks in advance!

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Answers (1)

Answers (1)

pedrohb
Active Participant
0 Kudos

There are a few ways to achieve customer payment requests in SAP. One approach is to use the Payment Request functionality in the Accounts Receivable (AR) module.

To set up Payment Requests, you need to define a Payment Request Form and a Payment Request Type in Customizing for Financial Accounting. Once you have defined these settings, you can create Payment Requests for individual customers or groups of customers.

To create Payment Requests for a group of customers, you can use the Payment Request Run functionality. This allows you to create Payment Requests for all customers with overdue invoices up to a certain date. The Payment Requests can be sent to customers via email or print.

In terms of sending Payment Requests via EDI, you can use Electronic Data Interchange (EDI) to exchange payment-related data with your customers. SAP provides various EDI interfaces for different EDI standards, such as EDIFACT and ANSI X12.

You can set up the EDI interfaces in Customizing for Sales and Distribution (SD) and Accounts Receivable (AR). Once the interfaces are set up, you can send Payment Requests to your customers via EDI.

I hope this helps!

f_pereira1
Discoverer
0 Kudos

Hi Pedro,

Thanks for that.
Do you have some documentation about configuration of payment request run?
I can't find anything about it. For APP (automatic payment program I can, but not for AR).

Thanks!