Skip to Content
0
Feb 27, 2023 at 11:27 AM

Third-Party Order Processing — Customer Return

93 Views Last edit Sep 04, 2023 at 07:25 AM 4 rev

SAP Standard help documentation

Hi Experts,

Regarding the standard ByDesign process for creating a return for third-party sales orders, the documentation suggests that the default follow-up action is- return to the supplier. However, I noticed that the system also expects us to process the inbound delivery and post the stock in our own warehouse. Can someone explain why this is the case and if there's a way to avoid it? ie. can we process the customer return without having to do inbound delivery and directly process supplier return ?

Thanks,

Sagar