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Feb 17, 2023 at 02:32 PM

Unable to configure Remote Support Platform

418 Views Last edit Feb 17, 2023 at 06:39 AM 2 rev

rsp-error.png

Hello Experts,

I am trying to configure Remote Support Platform for one of my client but unable to configure and getting below error :

- You are not connected to internet (already google is working on all browser and as well as ping is also working on this).

- Your proxy settings are incorrect (there is no proxy settings/server configure on this)

- SAP channel is unavailable

Can anybody help on this.?

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rsp-error.png (192.2 kB)