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Feb 01, 2023 at 09:24 AM

Report Incident app - Only allowing certain file types

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Hi all,

When trying to attach a photo using the 'Report Incident' app it only allows the following file types:

  • .png
  • .jpg
  • .gif

It seems that the default file type for iOS is JPEG therefore we cant upload a photo. You can however upload a JPEG file type in the 'Manage Incidents' app.

image.png

Any help would be appreciated.

Thanks,

Gerard

Attachments

image.png (105.5 kB)